This document outlines the rules, responsibilities, and rights that apply to all members using the cuci365 platform. Please read it carefully before registering or making any transactions.
Cuci365's Terms and Conditions are built on six core principles that protect the interests of all parties — the platform and its players.
Registration is open to individuals aged 18 and above who are residents of Malaysia. All applicants must submit valid identification documents during the KYC process to verify their identity before their first withdrawal is processed.
All financial transactions at cuci365 are processed through verified payment methods — FPX, bank transfer, Touch 'n Go eWallet, and GrabPay. Withdrawals can only be credited to a bank account or e-wallet registered under the same member's name.
Every bonus offered by cuci365 comes with clear wagering requirements and a specific validity period. Bonuses cannot be combined unless explicitly stated. Misuse of promotions will result in cancellation of the relevant bonus.
Members are solely responsible for keeping their account password confidential. cuci365 will never ask for your password through any communication channel. Two-factor authentication is strongly recommended for all accounts.
The use of automated software, game manipulation, identity fraud, money laundering, and any form of player collusion to exploit the platform are strictly prohibited and may result in immediate account termination.
Cuci365 reserves the right to amend these Terms and Conditions at any time by notifying members via email or in-platform notification. Continued use after the amendments take effect will be considered acceptance of the updated terms.
By registering or using the cuci365 platform, you agree to be bound by all terms and conditions stated in this document. If you do not agree with any part, please discontinue use of the platform immediately.
These Terms and Conditions constitute a legally binding agreement between you ("Member" or "User") and cuci365 ("Platform", "We"). This document applies to all services, games, promotions, and transactions available through the cuci365.pro website and the official cuci365 mobile app.
By clicking the "Register" button, accessing any part of the platform, or using any of the services offered, you confirm that:
These Terms and Conditions may be updated from time to time. The latest version will always be available on this page. It is your responsibility to review them periodically.
Each individual is only permitted to hold one account only at cuci365. Multiple accounts — whether registered using different names, phone numbers, email addresses, or devices — are prohibited and constitute a serious breach of these terms. cuci365 uses advanced detection technology to identify duplicate accounts.
To register, you will need to provide the following valid and accurate information:
Cuci365 requires a Know Your Customer (KYC) process before any first withdrawal is processed. Required documents include a clear copy of your MyKad or passport, as well as proof of ownership of the payment method used. The KYC process is typically completed within 24 business hours.
You are solely responsible for keeping your account login credentials confidential. All activity carried out under your account is considered your own. Please contact cuci365 customer support immediately if you suspect your account has been compromised.
Important Notice: cuci365 will never ask for your password via email, phone, or live chat. Do not share your login credentials with anyone.
Cuci365 accepts deposits via the following payment methods, all of which are fully supported for Malaysia players:
The minimum deposit amount is RM 30 per transaction. No maximum daily deposit limit is set for regular members, while VIP members enjoy higher limits based on their membership tier.
Withdrawals can only be processed once the following conditions have been met:
The minimum withdrawal amount is RM 50 per transaction. Withdrawal requests are processed within 15 to 30 minutes in most cases, depending on the chosen payment method and the time the request is submitted.
Cuci365 reserves the right to suspend or reject withdrawal requests in the following circumstances: incomplete identity verification, suspicious transaction activity, breach of bonus terms, or upon instruction from relevant authorities. In such cases, our support team will contact you for further information.
Cuci365 offers a wide range of bonuses from time to time, including welcome bonuses, reload bonuses, weekly cashback, free game offers, and exclusive VIP rewards. Each offer comes with specific terms that are clearly stated on the relevant promotions page.
All bonuses received are subject to wagering requirements before the amount is eligible for withdrawal. For example, if the wagering requirement is 10x and you receive a RM 50 bonus, you must place bets totalling RM 500 before the bonus balance can be converted to cash. The exact wagering requirements for each bonus are stated in their respective promotion terms.
If you do not wish to receive any bonuses, you may opt out of activating them. Please notify customer support before making a deposit if you wish to play without bonuses.
All games at cuci365 — including slots, live casino, bingo, and sports betting — use random number generator (RNG) technology that has been audited and certified by recognised independent bodies. This ensures every game outcome is completely random and fair, with no manipulation whatsoever.
Minimum and maximum betting limits vary by game type. The betting limits for each game are clearly displayed within the game interface. VIP members enjoy higher betting limits in line with their membership tier.
In the event of a technical disruption during an active game session, cuci365 will endeavour to restore the session to its last known state. If restoration is not possible, any affected wagers will be fully refunded to the member's account balance. All claims related to technical disruptions must be reported within 48 hours.
As a cuci365 member, you agree to:
The following actions are strictly prohibited and may result in immediate account termination, balance freeze, and legal action:
cuci365 works closely with relevant authorities to combat financial fraud. Any activity suspected of violating the law will be reported to the appropriate parties.
You may close your cuci365 account at any time by contacting customer support. Prior to closure, any valid cash balance (excluding bonuses that have not met wagering requirements) will be processed for withdrawal in accordance with standard procedures. Account closure is typically completed within two to three business days.
Cuci365 reserves the right to suspend or close any account, with or without prior notice, in the event of a terms violation, suspicious activity, or for legal and regulatory reasons. In cases of closure due to serious violations, cuci365 reserves the right to hold any balance in the account pending investigation.
Members who wish to take a break from the platform may request a temporary or permanent self-exclusion through the Responsible Gaming or by contacting customer support. The request will be processed within 24 hours and your account will be blocked from login for the selected duration.
Cuci365 shall not be held liable for any loss or damage arising from:
Cuci365's maximum liability to any member under any circumstances shall not exceed the total deposits made by that member in the 30 days preceding the claim.
Cuci365 takes the protection of all members' personal data seriously. Personal information collected during registration and throughout use of the platform is processed in accordance with Privacy Policy cuci365 which apply together with these Terms and Conditions.
In summary, cuci365 is committed to:
Cuci365 is committed to promoting a healthy and responsible gaming culture. The platform is equipped with self-control tools that you can activate at any time through your account settings or by contacting customer support:
If you or someone you know is struggling with gambling addiction, please visit the Responsible Gaming for information and available support resources.
Remember: Gaming should be entertainment, not a source of income or a way to solve financial problems. Play within limits that are comfortable for you.
Cuci365 reserves the right to amend, add, or remove any part of these Terms and Conditions at any time. Material changes will be communicated to members via registered email or in-platform notification at least seven days before taking effect, except where immediate changes are required for legal or security reasons.
Your continued use of the cuci365 platform after any amendments to the Terms and Conditions take effect constitutes your acceptance of the revised terms. If you do not agree with any amendment, you have the right to close your account before the amendment takes effect.
If any provision of these Terms and Conditions is found to be invalid or unenforceable, that provision will be severed only to the extent necessary, and the remaining terms will continue in full force and effect.
These Terms and Conditions, together with Privacy Policy and the relevant promotion terms, constitute the entire agreement between you and cuci365 regarding the use of this platform and supersede any prior agreements or understandings.